Yokemate of Keyboards
Posts: 2665 from 2006/3/21
From: Lake Arrowhead...
Okay, my message sounds perhaps a bit hard and I really dont want to be angry about people, that I dont know in real.
But there are still a lot of useful programs, which are to purchase or in a „dead“ ownership, and where there is no support. A better example than ImageFX is Pagestream. I can still buy it on the homepage, but no work or updates or answers at support. Nothing.
ImageFX is old, but it lies two years in the past, A-eon got the rights for the software, and the A-eon page has a special section for ImageFX, even its empty. When ElectronicArts would list Test Drive II on their homepage, I also would expect to get support for that old game. Or even the answer of the owner, that I am really crazy to ask for support. But to get nothing as reply, makes me more bit angry...
Again, to compare ElectronicArts to A-Eon, a company run by one or two people, creating products for a hobby community of a few hundred active, to a couple thousand partially active users, is not a fair comparison. Go ahead and be angry that Trevor or Matthew have not bothered to answer your request for support on a product you did not buy from them, but instead bought from the previous owner of the IP. Your CD went bad, I don't see how that is Trevor's or Matthew's problem. Find another CD to buy, or ask when A-Eon will be selling a newer version of ImageFX and be angry that you don't get a reply (because they probably don't know when a new version will be updated and released, if they don't have any programmers willing to work on it). There are many, many distributors of software who do NOT replace CD's of their software, once the original CD has gone bad for some reason. Some do, if you register your software with their company, but I don't see ImageFX as being one of those, since it is old, and has changed ownership, but maybe if you tried contacting Amiga-Kit, and asked Matthew Leaman, who is also a partner in A-Eon, he will try to help you out.
I'm just saying that getting angry and complaining on a forum site is not the right way to resolve your problem.
Edit: If you read my first reply to you, I said that I understand why anyone would be sad about the current state of marketing and products available to the Amiga community (though things are better now than they have been in past years), but getting angry toward the people who are actually doing something to make it better by spending their money to create new products and software, does not help make anything better. Even if I don't agree with all of the decisions made by Trevor and A-Eon, I give him great credit for his efforts and willingness to risk tens of thousands of dollars (if not hundreds of thousands), trying to create new hardware and software for this tiny community to use. I give credit to people who are doing something more than just complain on forum sites.[ Edited by amigadave 01.09.2019 - 11:41 ]
MorphOS - The best Next Gen Amiga choice.