• Paladin of the Pegasos
    Paladin of the Pegasos
    Posts: 1110 from 2013/5/24
    From: Nederland

    redrumloa wrote:

    rob wrote:
    How would you have handled a situation like this as a dealer? How do you determine if the story is genuine or if they're trying to pull a fast one?

    I really don't know the situation, but both companies pointing a finger doesn't help. If it is like you said, they should have told him tough luck not pass the buck and point the finger at a partner.

    Just thinking this through, if he registered it with Hype wouldn't they be able to pull it up and send it to the email in the registration? If he didn't register and bought a physical copy, he may have screwed the pooch.

    Has he lost his serial number? It's his own fault and consumer law will be on the side of the retailer and manufacturer.
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  • »28.10.16 - 14:28