Priest of the Order of the Butterfly
Posts: 683 from 2003/3/4
From: #AmigaZeux, Gu...
Statutory warranty was always just a year in the UK unfortunately. Longer than that and you had to either go for the manufacturer's warranty (which isn't worth the paper it's written on), or lodge a claim with the company under EU directive 1999/44/EC and be prepared to take it to court - as they'll probably ignore it. Or, use that five/six year partial refund law which will almost certainly not work for you, especially for electronic goods.
The one year warranty is the only one that is a no-quibble return. Anything else and you'll probably be told that how you used the item, regardless of how you used it, was the wrong way and not supported by the terms of service. I hear Jeff Bezos is already salivating heavily at the prospect of bouncing millions of Amazon customers out of their warranties.