@rtlk

PM the system serial number to me, and I'll look in the database for you. Chances are that the reseller is listed somehow differently than expected.

(btw - sbadmin has been lost due to a hdd failure, I'll try to get that email back online soon.)

@HarryO43
Pop the hood, and look on the back of the processor card. Also, tell anyone you know to have the reseller put the board serial number on their system invoice.

@PHARDER
If the person you got the system from provided you a superbundle "key" then you are okay. If they didn't, but never registered for the SuperBundle (AND it's a serialized board) you should be able to register it.

Unserialized boards will not be accepted for the superbundle.