As some of you know the heat sink failed on my G4 and the CPU fried. This was the second G4 that the heat sink failed in the last 2 years. Both CPU's were replaced for free by Genesi.

I wanted to share my experience with Bill Buck and the support offered for my Peg2. I must say that I'm quite impressed, he located a CPU in Europe and had it shipped to my house. To support a discontinued product and promptly replace 2 CPU's in a professional manner reaffirmed my decision in purchasing a Peg 2.

Thanks Bill for the outstanding support!

Best regards,


Matt

PS The new G4 has an improved heat sink and fan.

[ Edited by matt3 on 2007/3/23 22:20 ]