MorphOS on AmigaOne X5000?
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    amigadave
    Posts: 2392 from 2006/3/21
    From: Lake Shastina,...
    Quote:

    Jim wrote:
    Quote:

    Andreas_Wolf wrote:
    > Hope situation will resolve [...].

    http://amigaonthelake.com/blog/aeon-amiga-on-the-lake/


    Ah, they decide to play nice. ;-)

    Now, since the post doesn't mention AmigaKit, does anyone know if this reconciliation includes matt, or does it bypass AmigaKit?
    And if it does, does that mean Aaron still isn't carrying other AmigaKit listed products?


    Since the announcement was authored by A-Eon in Cardiff, I'm guessing that it was Matt who wrote it. I don't know why you dislike Matt, or why you think customer service from AmigaKit for North America customers (or any customers for that matter), is not good, as I have spent many thousands of dollars buying all kinds of Amiga gear from AmigaKit over the years, and have almost never had any problems. The couple of mistakes that were made, were quickly taken care of, in the most professional and courteous manner I have experienced from any tech company.

    I would not be surprised if there are a few AmigaKit customers who don't share my feelings, or views on AmigaKit's customer service, but when I think of how many unreasonable and childish Amiga users I have seen on many different Amiga related forum sites, it is no wonder to me that Matt may have had some less than optimal interactions with a few of them (I won't name any names, to avoid stirring up a hornet's nest). If Matt has been less patient with some customers, due to his usual calm demeanor being worn thin from time to time, I think that any of us would probably react the same, or worse, under similar circumstances. Just imagine trying to satisfy everyone in all Amiga related camps, without making anyone unhappy, and not making any enemies? Probably not possible for any of us.

    I'm not saying Matt or Trevor are saints, but having met both men several times, they seem like regular good guys, with genuine passion for the Amiga, and desire to help this community as best they can.
    MorphOS - The best Next Gen Amiga choice.
  • »09.07.17 - 20:51
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    takemehomegrandma
    Posts: 2369 from 2003/2/24
    Quote:

    Andreas_Wolf wrote:
    > does anyone know if this reconciliation includes matt

    I guess it does. After all, he is A-Eon's sole managing director as well as A-Eon's main shareholder ;-)


    AeonKit...

    ;-)
    MorphOS is Amiga done right! :-)
    MorphOS NG will be AROS done right! :-)
  • »09.07.17 - 22:44
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  • Jim
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    Jim
    Posts: 4026 from 2009/1/28
    From: Delaware, USA
    Quote:

    takemehomegrandma wrote:
    Quote:

    Andreas_Wolf wrote:
    > does anyone know if this reconciliation includes matt

    I guess it does. After all, he is A-Eon's sole managing director as well as A-Eon's main shareholder ;-)


    AeonKit...

    ;-)


    Yes, that might be apt name for it.

    @ David,

    I've only had a little interaction with Matt and company.

    I do know they sold me a Cocolino PS/2 mouse adapter that draws to much power to be used in the applications I have tried it in, and then misquoted my complaints about the matter on one of the forums they regularly post on.

    And returning a relatively low cost item to a company in Great Britain is a exercise in futility as the postage will eat up a large percentage of the original price.

    Also, while they do support the community, they have control over the distribution of Aeon hardware and the support and margins offered to the resellers.
    And I'm not comfortable with that or the casual way the company does business, its too much like something run by a hobbyist, for hobbyists, rather than a competitive business.
    I know our market is small, and we should be grateful for the support we get, but I just expect more professionalism from those I buy from.

    That said, I can live with it, and if it helps Trevor's endeavors...I'll just leave it be.

    Either way, I can, once again, purchase from Aaron, so I'm cool.
    "Fiery the angels rose, and as they rose deep thunder roll'd / Around their shores: indignant burning with the fires of Orc."

    "Never attribute to malice what can more readily explained by incompetence"
  • »09.07.17 - 23:58
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    amigadave
    Posts: 2392 from 2006/3/21
    From: Lake Shastina,...
    Quote:

    Jim wrote:
    Quote:

    takemehomegrandma wrote:
    Quote:

    Andreas_Wolf wrote:
    > does anyone know if this reconciliation includes matt

    I guess it does. After all, he is A-Eon's sole managing director as well as A-Eon's main shareholder ;-)


    AeonKit...

    ;-)


    Yes, that might be apt name for it.

    @ David,

    I've only had a little interaction with Matt and company.

    I do know they sold me a Cocolino PS/2 mouse adapter that draws to much power to be used in the applications I have tried it in, and then misquoted my complaints about the matter on one of the forums they regularly post on.

    And returning a relatively low cost item to a company in Great Britain is a exercise in futility as the postage will eat up a large percentage of the original price.

    Also, while they do support the community, they have control over the distribution of Aeon hardware and the support and margins offered to the resellers.
    And I'm not comfortable with that or the casual way the company does business, its too much like something run by a hobbyist, for hobbyists, rather than a competitive business.
    I know our market is small, and we should be grateful for the support we get, but I just expect more professionalism from those I buy from.

    That said, I can live with it, and if it helps Trevor's endeavors...I'll just leave it be.

    Either way, I can, once again, purchase from Aaron, so I'm cool.



    I wasn't referring to you, in my earlier post. If your complaints about the Cocolino were made in a forum, instead of directly to customer service, then I would say that was your first mistake. The fact that they misquoted you (IMO) is no big deal, as that kind of thing happens all the time, and miscommunication can be cleared up quickly by contacting the other party directly. I'm not going to get into trying to figure out who was right, or wrong in your dispute with AmigaKit over your Cocolino PS2 mouse, and it is irrelevant to your point that having a USA distributor is better than having to ship something across the Atlantic for warranty repairs or replacement. IMO, it never resolves anything to discuss complaints about a company in a public forum, until all other attempts to resolve the problem via direct communications have failed several times. Maybe you did, or maybe AmigaKit brought up your complaint in the forum, not you (but somehow I doubt it).

    As far as I know, AmigaKit does not manufacture the Cocolino PS2 mouse, they only distribute/re-sell them. If it were me, my first attempt to get resolution with the product would be from the manufacturer of the item, not the reseller, specially if the product partially works, but perhaps not in the way you expected, or needed for your particular instance. Many others, including perhaps yourself, may opt for asking the reseller/distributor first, to resolve warranty issues, which is okay too, just not the way I do things usually.

    Unless things have changed recently at AmigaKit, I think they respond quickly to customer service questions, and requests, though I have heard of some strange occurrences where one or two customers have waited long periods of time, without a resolution, but I also suspect that a lack of communication is to blame in that instance.

    I'm not trying to defend AmigaKit, or Matthew, I'm only relating my many experiences with them, and my personal opinion, which is based on how I have been treated by AmigaKit staff, and well over 90% of all AmigaKit customers I have heard from, in any form. Given that their service to me has been so good, for so long, it is hard for me to imagine that they treat other customers any differently.
    MorphOS - The best Next Gen Amiga choice.
  • »11.07.17 - 00:47
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  • Jim
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    Jim
    Posts: 4026 from 2009/1/28
    From: Delaware, USA
    Don't sweat it Dave, I got over it.
    And I wasn't really directing an inquiry to them on the forum I mentioned, I was warning another user about the issue I'd experienced.
    Since they have staff acting as mods they chimed in about it, and misstated the issue I'd had (even though I'd communicated it to them directly).
    I usually expect a vendor I buy from to be my first source of assistance in problem solving, but its not a issue related to anything Matt or his staff can work on (its a current supply issue related to the design).

    Anyway, no big deal, I'm saving the Cocolino for my A2000 if I ever upgrade that and start using it again.

    At least with Aaron, returning hardware will be a practical option.

    BTW - Its beginning to sound like this year's AmiWest could shape up to be more interesting than usual.
    Possible release of the A1222, other interesting stuff...
    I tried to clear the time, but I'm going to be training for a new position during the Fall, so I can't count on that time off.
    Otherwise I'd consider buying an X5000/20 motherboard and assembling a system for show exhibition.

    Even if MorphOS 3.10 isn't released by then, it could be possible to arrange for a beta copy (after all, Pampers had a copy for evaluation), and Bigfoot might even have a beta Radeon HD driver available by then. Mark's on a business trip right now, but the last time I exchanged messages with him it sounded like he was progressing quite nicely.

    Then again, like everything, 3.10 and the accelerated video drivers...done when they're done, eh?

    Anyway, don't take my grumbling for a sour attitude, I always have high expectations for everyone (including myself), and it makes me appear more gruff than I actually am.
    "Fiery the angels rose, and as they rose deep thunder roll'd / Around their shores: indignant burning with the fires of Orc."

    "Never attribute to malice what can more readily explained by incompetence"
  • »11.07.17 - 01:19
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    Andreas_Wolf
    Posts: 9047 from 2003/5/22
    From: Germany
    > Otherwise I'd consider buying an X5000/20 motherboard

    Tired of waiting for the X5000/40? :-)
  • »11.07.17 - 14:54
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  • Jim
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    Jim
    Posts: 4026 from 2009/1/28
    From: Delaware, USA
    Quote:

    Andreas_Wolf wrote:
    > Otherwise I'd consider buying an X5000/20 motherboard

    Tired of waiting for the X5000/40? :-)


    Well, its hard to justify buying an X5000/20 when our current hardware seems just as capable (outside of the issue of video card support).
    Were we to have PCIe G5 support, I'm not sure I could even justify the wait. ;-)
    "Fiery the angels rose, and as they rose deep thunder roll'd / Around their shores: indignant burning with the fires of Orc."

    "Never attribute to malice what can more readily explained by incompetence"
  • »11.07.17 - 17:54
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    amigadave
    Posts: 2392 from 2006/3/21
    From: Lake Shastina,...
    Quote:

    Jim wrote:
    Quote:

    Andreas_Wolf wrote:
    > Otherwise I'd consider buying an X5000/20 motherboard

    Tired of waiting for the X5000/40? :-)


    Well, its hard to justify buying an X5000/20 when our current hardware seems just as capable (outside of the issue of video card support).
    Were we to have PCIe G5 support, I'm not sure I could even justify the wait. ;-)




    I'd say if we ever get support for the quad G5 w/PCIe HD video card drivers fully supporting 3D, the cost of the 5040 X5000 would be very hard to justify. What do you get? It's new, it has newer SATA hardware (AmigaOS4.1FE SATA driver has at least 1 person complaining or questioning how good it is), it might have faster memory (haven't looked at the exact numbers), and the X5000 will be capable of running both AmigaOS4.1FE, and MorphOS3.10.

    If you don't mind paying the price to buy an X5000 for those few advantages, after the MorphOS Dev. Team supports the PCIe G5, (and I think you will, given your fondness for PPC hardware), then go for it.

    I doubt that the MorphOS Dev. Team will use their limited time to support the quad G5, UNLESS they want to offer MorphOS users the ability to run a cheap and fast system, which also supports PCIe video cards. The SAM460 is hard to find for sale, and not really cheap, considering the performance you get for your money. If there is no way to shut off, or put to sleep, the unused 3 extra G5 cores, running MorphOS3.10 on the quad G5 will be very energy inefficient.

    I wonder if Bigfoot is using an X5000 to write the new RadeonHD drivers, or only using the X5000 to test the driver once it is done?

    [ Edited by amigadave 11.07.2017 - 10:38 ]
    MorphOS - The best Next Gen Amiga choice.
  • »11.07.17 - 18:35
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    Andreas_Wolf
    Posts: 9047 from 2003/5/22
    From: Germany
    > What do you get?

    PCIe v2 (vs. PCIe v1).

    > it might have faster memory (haven't looked at the exact numbers)

    See comment #666.

    > If there is no way to shut off, or put to sleep, the unused 3 extra G5 cores,
    > running MorphOS3.10 on the quad G5 will be very energy inefficient.

    Yes, that's why the lower clocked dual-core models of the PCIe-based PowerMac G5 would surely be worth considering.
  • »11.07.17 - 21:51
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  • Jim
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    Jim
    Posts: 4026 from 2009/1/28
    From: Delaware, USA
    Quote:

    amigadave wrote:
    I wonder if Bigfoot is using an X5000 to write the new RadeonHD drivers, or only using the X5000 to test the driver once it is done?


    I never thought to ask. He has a SAM 460 as well as the X5000.
    The only thing he did mention was that some of the longer cards were a challenge to fit in the X5000's case.

    [ Edited by Jim 12.07.2017 - 13:30 ]
    "Fiery the angels rose, and as they rose deep thunder roll'd / Around their shores: indignant burning with the fires of Orc."

    "Never attribute to malice what can more readily explained by incompetence"
  • »12.07.17 - 18:28
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