MorphZone

USB Audio - Jabra Engage 75

GMKai

# 1
Order of the Butterfly

Posts: 256 from 2003/4/7
I got hold of this device:

Jabra Engage 75

when connecting the device Poseidon logs this:

Code:
```
16:20:45|  5-usbaudio.class: Recording mode with 1 channel(s) and 16 bits could not be matched to an output mode.
16:20:45| 10-poseidon.library: GET_INTERFACE(1) failed: short packet received (9)
16:20:45| 10-poseidon.library: GET_INTERFACE(2) failed: short packet received (9)
```
The device is visible in Poseidon and audiosettings can be made to have it as outputdevice.

But when playing music there is no sound to hear.
The device itself works with a windows-machine.
Is there something to look at or any way to have/make the device work?
»10.11.19 - 14:43

NewSense

# 2
Paladin of the Pegasos

Posts: 1513 from 2012/11/10

From: Manchester, UK/GB

For me, USB audio is still a WIP (Work-In-Progress) for MorphOS. I know some of the Dev Team say it's working as intended, but I get virtually no sound, or broken audio packets and a lock-up when I remove one or more of my USB audio devices.

It really does need fixing, and should have been, IMHO, before it was released in its current 'half-baked' state.

Having said that, there is room for some optimism if you read this thread

[ Edited by NewSense 12.11.2019 - 00:10 ]
MacMini 1.5GHz,64MB VRAM, PowerBooks A1138/9 (Model 5,8/9),PowerMac G5 2.3GHz(DP), iMac A1145 2.1GHz 20", all with MorphOS v3.18+,Airport,Bluetooth,A1016 Keyboard,T-RB22 Mouse,DVD-RW-DL,MiniMax,Firewire/USB2 & MacOSX 10.4/5
»12.11.19 - 00:09

jacadcaps

# 3
MorphOS Developer

Posts: 3108 from 2003/3/5

From: Canada

Run usbdevlister in a shell and paste the relevant output.
»12.11.19 - 11:03

jacadcaps

# 4
MorphOS Developer

Posts: 3108 from 2003/3/5

From: Canada

By the way, have you followed Jabra's guide on connecting via USB?
»12.11.19 - 11:18

GMKai

# 5

Order of the Butterfly

Posts: 256 from 2003/4/7

USB connection is given, I can even setup AHI but device keeps being muted with MorphOS
Code:


---------------------------------------------------------------------------
  Poseidon DevID  : 'Jabra Engage 75-0B0E-1113-0345C447500F-00'
  Product Name    : 'Jabra Engage 75' (ID: 1113, Vers: 0201)
  Manufacturer    : 'GN Audio A/S' (Vendor: 0B0E (GN Netcom))
  Serial Number   : '0345C447500F' (USBVers: 0200)
  Device State    : fullspeed connected hasaddress hasdevdesc configured 
  SplitTransaction: USB1.1 at USB2.0 port!
  Device Address  : 6 (Port 4 at Hub (D-Link Corp./F103))
  Class/Sub/Proto : 0/0/0 (<unknown>)
  MaxPktSize EP 0 : 8
  Power Check     : Supply = 0mA, Drain = 0mA
  Current Language: <unknown>
  Supported Langs : <unknown>, <unknown>, <unknown>, 
                    <unknown>

  1 configuration(s):

  · Config 1 (Configuration 1)
    Attrs   : self-powered  
    MaxPower: 0 mA

    4 interface(s) for this config:
    · Interface 0 (Audio interface (0)) (ID: '00-00-01-01-00')
      Alternate Setting: 0
      Class/Sub/Proto  : 1/1/0 (Audio Control)

      This interface is bound to usbaudio.class, context 1A581134.

      0 endpoint(s) for this interface:

      No alternate settings.

    · Interface 1 (Audio interface (1)) (ID: '01-00-01-02-00')
      Alternate Setting: 0
      Class/Sub/Proto  : 1/2/0 (Audio Streaming)

      0 endpoint(s) for this interface:

      Alternate settings:

    · Interface 1 (Audio interface (1)) (ID: '01-01-01-02-00')
      Alternate Setting: 1
      Class/Sub/Proto  : 1/2/0 (Audio Streaming)

      1 endpoint(s) for this interface:
      · Endpoint 2 (isochronous <-[ IN)
        MaxPktSize: 34
        Interval  : 1 ms
        SyncType  : synchronous
        UsageType : data

    · Interface 2 (Audio interface (2)) (ID: '02-00-01-02-00')
      Alternate Setting: 0
      Class/Sub/Proto  : 1/2/0 (Audio Streaming)

      0 endpoint(s) for this interface:

      Alternate settings:

    · Interface 2 (Audio interface (2)) (ID: '02-01-01-02-00')
      Alternate Setting: 1
      Class/Sub/Proto  : 1/2/0 (Audio Streaming)

      1 endpoint(s) for this interface:
      · Endpoint 2 (isochronous OUT ]->)
        MaxPktSize: 196
        Interval  : 1 ms
        SyncType  : synchronous
        UsageType : data

    · Interface 3 (HID interface (3)) (ID: '03-00-03-00-00')
      Alternate Setting: 0
      Class/Sub/Proto  : 3/0/0 (HID)

      This interface is bound to hid.class, context 1A5985CC.

      1 endpoint(s) for this interface:
      · Endpoint 1 (interrupt <-[ IN)
        MaxPktSize: 64
        Interval  : 1 ms

      No alternate settings.

  Standard Descriptors:
    Desc. 01 (Device), 18 bytes
    Desc. 02 (Configuration), 9 bytes (Config 1)
    Desc. 04 (Interface), 9 bytes (Iface 0/0, Cfg 1)
    Desc. 24 (Audio Control Header), 10 bytes (Iface 0/0, Cfg 1)
      00: 0A 24 01 00 01 69 00 02 01 02
    Desc. 24 (Audio Input Terminal), 12 bytes (Iface 0/0, Cfg 1)
      00: 0C 24 02 0A 01 02 00 02 03 00 00 06
    Desc. 24 (Audio Input Terminal), 12 bytes (Iface 0/0, Cfg 1)
      00: 0C 24 02 04 02 04 03 01 04 00 00 04
    Desc. 24 (Audio Feature Unit), 9 bytes (Iface 0/0, Cfg 1)
      00: 09 24 06 05 04 01 03 00 04
    Desc. 24 (Audio Output Terminal), 9 bytes (Iface 0/0, Cfg 1)
      00: 09 24 03 06 01 01 00 05 04
    Desc. 24 (Audio Input Terminal), 12 bytes (Iface 0/0, Cfg 1)
      00: 0C 24 02 01 01 01 00 02 03 00 00 05
    Desc. 24 (Audio Feature Unit), 10 bytes (Iface 0/0, Cfg 1)
      00: 0A 24 06 02 08 01 03 00 00 05
    Desc. 24 (Audio Feature Unit), 9 bytes (Iface 0/0, Cfg 1)
      00: 09 24 06 07 0A 01 03 00 06
    Desc. 24 (Audio Mixer Unit), 13 bytes (Iface 0/0, Cfg 1)
      00: 0D 24 04 08 02 01 07 02 03 00 00 00 05
    Desc. 24 (Audio Output Terminal), 9 bytes (Iface 0/0, Cfg 1)
      00: 09 24 03 03 02 04 04 02 05
    Desc. 04 (Interface), 9 bytes (Iface 1/0, Cfg 1)
    Desc. 04 (Interface), 9 bytes (Iface 1/1, Cfg 1)
    Desc. 24 (Audio Stream General), 7 bytes (Iface 1/1, Cfg 1)
      00: 07 24 01 06 01 01 00
    Desc. 24 (Audio Stream Format Type), 11 bytes (Iface 1/1, Cfg 1)
      00: 0B 24 02 01 01 02 10 01 80 3E 00
    Desc. 05 (Endpoint), 9 bytes (EP 2, IF 1/1, Cfg 1)
    Desc. 25 (Audio Generic Endpoint), 7 bytes (EP 2, IF 1/1, Cfg 1)
      00: 07 25 01 01 01 01 00
    Desc. 04 (Interface), 9 bytes (Iface 2/0, Cfg 1)
    Desc. 04 (Interface), 9 bytes (Iface 2/1, Cfg 1)
    Desc. 24 (Audio Stream General), 7 bytes (Iface 2/1, Cfg 1)
      00: 07 24 01 01 01 01 00
    Desc. 24 (Audio Stream Format Type), 23 bytes (Iface 2/1, Cfg 1)
      00: 17 24 02 01 02 02 10 05 40 1F 00 80 3E 00 00 7D
      10: 00 44 AC 00 80 BB 00
    Desc. 05 (Endpoint), 9 bytes (EP 2, IF 2/1, Cfg 1)
    Desc. 25 (Audio Generic Endpoint), 7 bytes (EP 2, IF 2/1, Cfg 1)
      00: 07 25 01 01 01 01 00
    Desc. 04 (Interface), 9 bytes (Iface 3/0, Cfg 1)
    Desc. 21 (HID), 9 bytes (Iface 3/0, Cfg 1)
      00: 09 21 11 01 00 01 22 57 02
    Desc. 05 (Endpoint), 7 bytes (EP 1, IF 3/0, Cfg 1)

  Google: http://www.google.com/search?q=usb+0x0B0E+0x1113
---------------------------------------------------------------------------

OK, sorted out, to have the device unmuted. It was a setting with "Sound"("Ton")...where Volume can be set for each unit seperately.

So device can be used, but still sound is heavily disturbed...

[ Editiert durch GMKai 12.11.2019 - 13:19 ]

»12.11.19 - 12:11

jacadcaps

# 6
MorphOS Developer

Posts: 3108 from 2003/3/5

From: Canada

What sampling frequencies do you see in AHI settings? Unless you can match the frequency of your audio files, distortion is a given (because of AHI).
»12.11.19 - 13:14

Mozzerfan

# 7
Butterfly

Posts: 99 from 2016/10/5

Quote:

GMKai wrote:

So device can be used, but still sound is heavily disturbed...

[ Editiert durch GMKai 12.11.2019 - 13:19 ]

I have the same problem with my soundblaster x-fi

[ Edited by Mozzerfan 12.11.2019 - 14:40 ]
»12.11.19 - 13:40

GMKai

# 8
Order of the Butterfly

Posts: 256 from 2003/4/7

Quote:

jacadcaps schrieb:
What sampling frequencies do you see in AHI settings? Unless you can match the frequency of your audio files, distortion is a given (because of AHI).

Frequency is set to 44100 Hz, which works with internal device ("AppleI2S").

What I observed further is: I can hear mousemovents. So when Sound is disturbed moving the mouse kind of helps to fix audio.
But when sound is good, one should not move the mouse or type with keyboard.

Entering text and listening to USB-Audio seems impossible to me.

So currently listening is possible, but turns of any "multitasking" or other use of the computer.

Please tell me where to look at or how to improve the useabilty of USB-Audio.
»12.11.19 - 17:48

NewSense

# 9
Paladin of the Pegasos

Posts: 1513 from 2012/11/10

From: Manchester, UK/GB

Quote:

GMKai wrote: Please tell me where to look at or how to improve the useabilty of USB-Audio.

I'd be interested to hear the response to your question, as I've been waiting since v3.10 for USB audio to be fixed.
MacMini 1.5GHz,64MB VRAM, PowerBooks A1138/9 (Model 5,8/9),PowerMac G5 2.3GHz(DP), iMac A1145 2.1GHz 20", all with MorphOS v3.18+,Airport,Bluetooth,A1016 Keyboard,T-RB22 Mouse,DVD-RW-DL,MiniMax,Firewire/USB2 & MacOSX 10.4/5
»12.11.19 - 18:36

jacadcaps

# 10
MorphOS Developer

Posts: 3108 from 2003/3/5

From: Canada

One thing you could do is donate hardware so that we have a bigger pool of test devices.
»12.11.19 - 18:43

NewSense

# 11
Paladin of the Pegasos

Posts: 1513 from 2012/11/10

From: Manchester, UK/GB

Quote:

jacadcaps wrote: One thing you could do is donate hardware so that we have a bigger pool of test devices.

Was that message meant for me specifically (NewSense) - or every user, or just GMKai?

Where would such hardware be donated to? Bear in mind that some USB audio hardware is not cheap, and is useful also on other systems, so permanently parting with hardware that I spent a lot of money buying in the first place, and sending it to the Dev Team, with no expectation of ever getting it back is not something that I for one relish the idea of.

I know it may advance the USB audio, but then the MorphOS USB audio just doesn't seem to work as intended currently anyway, so probably if what hardware the Dev Team own for USB audio is got working as a single/multiple piece(s) of hardware with MorphOS, and ones that do work correctly with other main OS's. Then for the Dev Team to ask for additional hardware for testing, with no likelihood of return/getting it back after testing is completed is still not a good thing/encouragement for me.

Though if there was a likelihood of return/getting it back after testing is completed (I as an owner wouldn't mind paying for its return) then I'd be OK with that, but for the Dev Team to keep my property is not something I'd really be happy with, would anyone else?

[ Edited by NewSense 12.11.2019 - 19:22 ]
MacMini 1.5GHz,64MB VRAM, PowerBooks A1138/9 (Model 5,8/9),PowerMac G5 2.3GHz(DP), iMac A1145 2.1GHz 20", all with MorphOS v3.18+,Airport,Bluetooth,A1016 Keyboard,T-RB22 Mouse,DVD-RW-DL,MiniMax,Firewire/USB2 & MacOSX 10.4/5
»12.11.19 - 19:20

Stevo

# 12
Priest of the Order of the Butterfly

Posts: 895 from 2004/1/24

From: #AmigaZeux

Quote:

NewSense wrote:
Quote:

jacadcaps wrote: One thing you could do is donate hardware so that we have a bigger pool of test devices.

Was that message meant for me specifically (NewSense) - or every user, or just GMKai?

Where would such hardware be donated to? Bear in mind that some USB audio hardware is not cheap, and is useful also on other systems, so permanently parting with hardware that I spent a lot of money buying in the first place, and sending it to the Dev Team, with no expectation of ever getting it back is not something that I for one relish the idea of.

I know it may advance the USB audio, but then the MorphOS USB audio just doesn't seem to work as intended currently anyway, so probably if what hardware the Dev Team own for USB audio is got working as a single/multiple piece(s) of hardware with MorphOS, and ones that do work correctly with other main OS's. Then for the Dev Team to ask for additional hardware for testing, with no likelihood of return/getting it back after testing is completed is still not a good thing/encouragement for me.

Though if there was a likelihood of return/getting it back after testing is completed (I as an owner wouldn't mind paying for its return) then I'd be OK with that, but for the Dev Team to keep my property is not something I'd really be happy with, would anyone else?

https://www.merriam-webster.com/dictionary/donate

Quote:

I know it may advance the USB audio, but then the MorphOS USB audio just doesn't seem to work as intended currently anyway, so probably if what hardware the Dev Team own for USB audio is got working as a single/multiple piece(s) of hardware with MorphOS, and ones that do work correctly with other main OS's. Then for the Dev Team to ask for additional hardware for testing, with no likelihood of return/getting it back after testing is completed is still not a good thing/encouragement for me.

So don't donate
---
http://www.iki.fi/sintonen/logs/its_only_football.txt
»12.11.19 - 21:49

NewSense

# 13
Paladin of the Pegasos

Posts: 1513 from 2012/11/10

From: Manchester, UK/GB

Quote:

Stevo wrote: So don't donate

I don't mind agreeing to a loan - click link for definition of my item to the Dev. Team, which I think is also an honourable thing to do in these circumstances, as, after they might have figured out what they needed to they won't need it any longer for testing, so it should be returned to its owner on the basis of a loan.

@ Stevo - Not everyone wants to or is prepared to donate - give their own, often hard earned/long searched for, items away, but they might loan an item to the Dev. Team, which seems fairer anyway.
MacMini 1.5GHz,64MB VRAM, PowerBooks A1138/9 (Model 5,8/9),PowerMac G5 2.3GHz(DP), iMac A1145 2.1GHz 20", all with MorphOS v3.18+,Airport,Bluetooth,A1016 Keyboard,T-RB22 Mouse,DVD-RW-DL,MiniMax,Firewire/USB2 & MacOSX 10.4/5
»12.11.19 - 23:51

jacadcaps

# 14
MorphOS Developer

Posts: 3108 from 2003/3/5

From: Canada

The problem with loans is that while you can do an ad-hoc fix for the device, you cannot ensure that it'll continue working in the future, especially as you add fixes and workarounds for other devices.
»13.11.19 - 10:42

NewSense

# 15
Paladin of the Pegasos

Posts: 1513 from 2012/11/10

From: Manchester, UK/GB

Yes and that's the problem with *donating* is that you never get the item back, which you would do with a loan - if the terms are kept to.

I've no issue loaning it for up to a year or so, but I'd want the item back - unless it was a piece of hardware I could manage/get along without, but currently I don't have that much stuff I can just do that with, or do without.

It's not fair asking users, as a general request to donate, to offer up a piece of hardware that may have cost £40... or a lot more, so you can keep it, and in any case may not even be able to use it to fix the issue that there is with any hardware related piece of the OS.
MacMini 1.5GHz,64MB VRAM, PowerBooks A1138/9 (Model 5,8/9),PowerMac G5 2.3GHz(DP), iMac A1145 2.1GHz 20", all with MorphOS v3.18+,Airport,Bluetooth,A1016 Keyboard,T-RB22 Mouse,DVD-RW-DL,MiniMax,Firewire/USB2 & MacOSX 10.4/5
»13.11.19 - 18:38