Priest of the Order of the Butterfly
Posts: 570 from 2007/7/29
OlafSch,
Quote:
I have sent a email to titan and asked if he could explain the situation and if support could be possible
Titan? You seem to have missed this story for many years. Titan has pissed and betrayed us all. We bought Papyrus for a very high price, and all we got was a faulty foulish full of bugs BETA version with a builtin timeout date which makes it no more usuable for years now. He sold BETA versions as full versions and never ever delivered a fix for this. All he did was saying "yes, there will come an update" ... "you can just return the clock of your computer to 2005 and the program will still work" .. "the update is almost there" ... "everyone who asks me will get the update for free immediately" ... which he NEVER EVER delivered to anybody.
He still owes us a fully working version. But don't cound on this betrayer. He answers all the same phrases for years "the developer machine is dead and must be replaced" ... "the developer is on vacaation" ... "the developer is ill" ... "we need a veeeeeryyyyy rare part of the machine to be replaced, until that we cannot continue development" ... "we are waiting for the replacement parts for the machine" ... blablabla ... the exactly same phrases for years again and again. He betrayed us all and now he sits it out. Not answering mails, delayed answering if you ask again and get into details and all the same stuff again. For every offer or fact you tell him he will dig out another fairytale. Be it intentional or not: at latest since the time that he knows that the software he sold was not a full version but only a BETA version he is in charge to deliver as he is bound by contract. As he knows this, as he does not, as he minds up fairytales one after another just to NOT deliver, he is a betrayer. I would definitely NOT make any business with this man if I were you. You doubt my words? Look for it. There are many many proofs to find of many many Papyrus buyers in the web fora and mailing lists.