how can i report a bug?
  • Order of the Butterfly
    Order of the Butterfly
    BalrogSoft
    Posts: 171 from 2006/10/6
    From: Spain
    Hello.

    I'm still having usb problems with my Efika using MorphOS 2.7, and sometimes is very annoying, sometimes i must to reboot a lot of times to get it working again, powering off efika doesn't help. So i want to report the bug, with some information that i have about this problem, but i don't know where to report it, i saw an option on MorphOS to report a bug, but i has seen that exists a mailing list for this purpose, how is the proper way to report a bug?

    Thanks in advance.
    Balrog Software - AmigaSkool.net
    Mac Mini - MorphOS 3.8 - G4 1.5Ghz - Ati 9200 64 Mb
    Efika - MorphOS 3.6 - Ati 9200 64Mb - 80 Gb HD
    Amiga 1200D - OS 3.9 - Blizzard 603e/240mh
  • »18.12.11 - 10:50
    Profile Visit Website
  • Moderator
    Kronos
    Posts: 2326 from 2003/2/24
    About MorphOS -> Support -> report bug (or similar) this way the team also gets your config-data.
  • »18.12.11 - 11:48
    Profile
  • Order of the Butterfly
    Order of the Butterfly
    BalrogSoft
    Posts: 171 from 2006/10/6
    From: Spain
    I will use this option, thanks a lot Kronos.
    Balrog Software - AmigaSkool.net
    Mac Mini - MorphOS 3.8 - G4 1.5Ghz - Ati 9200 64 Mb
    Efika - MorphOS 3.6 - Ati 9200 64Mb - 80 Gb HD
    Amiga 1200D - OS 3.9 - Blizzard 603e/240mh
  • »18.12.11 - 11:59
    Profile Visit Website
  • Order of the Butterfly
    Order of the Butterfly
    BalrogSoft
    Posts: 171 from 2006/10/6
    From: Spain
    Well, i waited some weeks, and i haven't received any answer to my bug report, i made another report months ago with the same result, who is receiving these reports? I have problems with all kind of usb devices on Efika, i can understand that maybe it's not a software problem (but debian didn't show any problem with usb devices), but i never got a response from MorphOS team.

    [ Edited by BalrogSoft 31.05.2012 - 00:53 ]
    Balrog Software - AmigaSkool.net
    Mac Mini - MorphOS 3.8 - G4 1.5Ghz - Ati 9200 64 Mb
    Efika - MorphOS 3.6 - Ati 9200 64Mb - 80 Gb HD
    Amiga 1200D - OS 3.9 - Blizzard 603e/240mh
  • »30.05.12 - 23:52
    Profile Visit Website
  • Paladin of the Pegasos
    Paladin of the Pegasos
    SoundSquare
    Posts: 1213 from 2004/12/1
    From: Paris, France
    This was reported many years ago and many times, but it seems not worth being worked on. Using a powered usb hub may help you, but on my efika it didn't solve the problem. A hardware issue was also mentioned but like you i noticed usb works fine in debian.
    If the morphos team could finally work on the issue it would be a miracle and make this little machine usable at least.

    Edit : typos

    [ Edited by SoundSquare 31.05.2012 - 07:06 ]
  • »31.05.12 - 06:04
    Profile
  • Order of the Butterfly
    Order of the Butterfly
    BalrogSoft
    Posts: 171 from 2006/10/6
    From: Spain
    Ok, but this is not reason to not communicate to the user who report the bug with some information like this.

    But after reading about this problem, the people doesn't have this problem with lastest versions of MorphOS, at least using only a keyboard and a mouse, my usb devices hangs suddenly only using a usb keyboard and mouse, there aren't any other device connected, and this is very annoying, because the problem persist after powering off. I have tried differents psu, keyboards, mouses, graphics cards, ... and nothing helps.
    Balrog Software - AmigaSkool.net
    Mac Mini - MorphOS 3.8 - G4 1.5Ghz - Ati 9200 64 Mb
    Efika - MorphOS 3.6 - Ati 9200 64Mb - 80 Gb HD
    Amiga 1200D - OS 3.9 - Blizzard 603e/240mh
  • »31.05.12 - 09:25
    Profile Visit Website
  • MorphOS Developer
    geit
    Posts: 1049 from 2004/9/23
    This sounds more that you have a hardware problem. It seems there are some Efika versions around having serious usb problems.

    On the last Geit@Home we had a visitor with problems, too. As soon as an USB stick was accessed the entire system locked up entirely.

    Geit
  • »31.05.12 - 10:06
    Profile
  • Order of the Butterfly
    Order of the Butterfly
    BalrogSoft
    Posts: 171 from 2006/10/6
    From: Spain
    My problem is a bit different, all the system seem to work when usb devices hangs, if i was playing a movie, the movie continues without a problem, but keyboard or mouse is totally dead, the system works but usb devices are dead, and this problem persist even after reboot or powering off causing slow downs at boot up.

    [ Edited by BalrogSoft 31.05.2012 - 12:15 ]
    Balrog Software - AmigaSkool.net
    Mac Mini - MorphOS 3.8 - G4 1.5Ghz - Ati 9200 64 Mb
    Efika - MorphOS 3.6 - Ati 9200 64Mb - 80 Gb HD
    Amiga 1200D - OS 3.9 - Blizzard 603e/240mh
  • »31.05.12 - 11:14
    Profile Visit Website
  • Order of the Butterfly
    Order of the Butterfly
    BalrogSoft
    Posts: 171 from 2006/10/6
    From: Spain
    After some time to play a bit with MorphOS 3.0, it works really nice in my Mac Mini, but my problem with Efika USB devices isn't solved with MorphOS 3.0, but i have made some testings and i think i got the problem. I have two ATI Radeon card, and a Voodoo 3 graphics cards, and i hadn't tried Voodoo 3 on my Efika because it doesn't fit on its case, but i tried it this weekend, and my system is stable at the moment.

    So i tried another thing, i think that the problem is heat, i have two small fans on my Efika case, but i have put a very big fan at max speed in front of Efika case opened with the Ati Radeon card connected, and my system is stable at the moment, but requires a lot of cooling. Somebody have any problem with heat and his Efika system?

    Edited:

    After some hours playing movies, and with a big fan cooling the entire system, the Efika showed usb devices dead, so the problem is not clear yet, it appears that heat affects a lot to stability, but it is not the reason.

    [ Edited by BalrogSoft 11.06.2012 - 23:05 ]
    Balrog Software - AmigaSkool.net
    Mac Mini - MorphOS 3.8 - G4 1.5Ghz - Ati 9200 64 Mb
    Efika - MorphOS 3.6 - Ati 9200 64Mb - 80 Gb HD
    Amiga 1200D - OS 3.9 - Blizzard 603e/240mh
  • »11.06.12 - 20:32
    Profile Visit Website
  • Butterfly
    Butterfly
    Get27
    Posts: 90 from 2004/8/23
    From: Vinzelles, France
    Hello,

    i have a problem like this with my PowerMac G4 + Radeon 9200 PCI + usb mouse + usb keyboard (MorphOS 2.7)
    Keyboard stop working, i unplug and replug it on order to work again some time.
    Problem disapeared when i changed my graphic card to an AGP card.

    [ Edité par Get27 11.06.2012 - 23:57 ]
    PowerMac 3.5, G4 1.0GHz DP, 1GB ram, 80GB HD + NAS, Radeon 9600 128MB Mac, 1680x1050
    PowerMac 7.3, G5 2.3GHz DP, 4GB ram, 160GB HD + NAS, Radeon 9800 128MB PC, 1680x1050
    Amiga 500+, Vampire 500v2+, HxC Floppy
  • »11.06.12 - 22:55
    Profile Visit Website
  • Yokemate of Keyboards
    Yokemate of Keyboards
    Zylesea
    Posts: 2057 from 2003/6/4
    I had heat problems with my Efika ( http://via.i-networx.de/eframe/eframe.htm ) that lead to some instability. Don't remeber the details, but changed my case to use some kind of chimney technique.
    While I don't remember how and if heat affected usb particularly I can second that generally heat can be an issue with the Efika.
    --
    http://via.bckrs.de

    Whenever you're sad just remember the world is 4.543 billion years old and you somehow managed to exist at the same time as David Bowie.
    ...and Matthias , my friend - RIP
  • »11.06.12 - 23:25
    Profile Visit Website
  • Yokemate of Keyboards
    Yokemate of Keyboards
    amigadave
    Posts: 2795 from 2006/3/21
    From: Northern Calif...
    @BalrogSoft,

    I have not used my Efika in many, many months, since I have 4 other MorphOS computers to play with, the Efika does not get much attention any more, but I do still like its small form factor and low power usage.

    So, for the reason above I can't comment much on your problems with USB, except to say that I remember how flaky and slow my USB connection was on the Efika from when I was using it more often. You are right that it is (or could have been with more RAM) a nice little system to run MorphOS on. I thought about installing CRUX PPC Linux on my Efika once upon a time, but never installed it, even though I did burn the CRUX Linux installation CD. I am surprised to read that you had no problems with your USB port while running Debian Linux on your Efika, as I always thought that the Efika's USB problems were hardware related and would be the same on all OSes. Sorry to read that you still have the same problems after updating to MorphOS3.0.

    Back to the topic of this thread, I don't know if I have discovered a bug in MorphOS3.0 or if it is somethiing else. Twice within a few minutes of each other earlier today, I had the keyboard of my model 5.9, 17" G4 PowerBook, stop responding while the rest of the computer and MorphOS continued to work. I was typing a forum posting, or a PMail message and all the sudden, I could no longer type anything. I sent the partially completed PMail and after I confirmed that MorphOS3.0 was still running and my Odyssey browser was still working, by changing web pages, I also confirmed that I could still open and close other windows and then rebooted my PowerBook. After rebooting I started Odyssey again and started typing a forum reply and had the keyboard stop responding again. I could not perform a soft reboot with the Control and both Apple Command keys, and had to use the mouse to reboot again.

    I am typing this message and have also typed several other forum messages and PMails without the keyboard quitting on me again, so I hope that this is not a recurring problem that keeps happening. I don't want to report it as a bug, unless it continues to happen and others have had the same experience. Have any of you reading this message had your PowerBook keyboards stop responding while you are typing messages or documents on them?
    MorphOS - The best Next Gen Amiga choice.
  • »11.06.12 - 23:26
    Profile
  • Order of the Butterfly
    Order of the Butterfly
    BalrogSoft
    Posts: 171 from 2006/10/6
    From: Spain
    Even if my Efika gets hot, it's not normal get this kind of fails, it's not too hot compared with other hardware, so i'm thinking seriously that there is some hardware problem with my Efika, when i said a big fan, it is not a computer fan, is a fan for human use, it's very big.

    @AmiDave

    Your problems seem very similar to the problems with my Efika setup. At this moment i don't know the reason of these problems, but after several tests it seems to be related with heat, these fails are more frequent when the Efika gets hot, using Voodoo3 (PCI) seems to be stable, but the Voodoo is connected to the PCI so the heat generated is not a problem like using an AGP gfx card, but it could be related also with the graphic card.

    And there aren't any generated output on the log file when this problem appears, so it seems that for MorphOS there aren't any problem, even poseidon recognize that these devices are dead, but never got working again until some reboots (debug log is configured to write directly to a file, and never showed any error)

    I will try again my Efika with the Voodoo3, and make more test to see if this card is really stable.

    Anybody knows some boot parameters to get more debug information?

    Edited:

    My Efika setup is stable with a Voodoo3 graphics card, i had some problems using a usb hub but it's stable using usb devices directly on Efika usb port. I had some visual issues with mplayer related with vblank sync, but it works very stable now.

    [ Edited by BalrogSoft 16.06.2012 - 13:59 ]
    Balrog Software - AmigaSkool.net
    Mac Mini - MorphOS 3.8 - G4 1.5Ghz - Ati 9200 64 Mb
    Efika - MorphOS 3.6 - Ati 9200 64Mb - 80 Gb HD
    Amiga 1200D - OS 3.9 - Blizzard 603e/240mh
  • »12.06.12 - 09:24
    Profile Visit Website