Yokemate of Keyboards
Posts: 4977 from 2009/1/28
From: Delaware, USA
A stupid question, but you DO have a dual layer capable drive, don't you?
The majority of the machines we now support did not come with dual layer compatible optical drives, and most of DVD drives I have seen that support this feature have an SATA interface.
"Never attribute to malice what can more readily explained by incompetence"