Priest of the Order of the Butterfly
Posts: 725 from 2003/2/20
Hi Batteman,
Quote:BatteMan wrote:
In the same time, I'm waiting my upgrade Peg I -> Peg II since 7 months... So, the upgrade (hardware and fw) doesn't seem to be important for Genesi...
What's happen to users ? Nothing, they must wait... and wait...
So, I'm waiting
I'm waitting to since long time, but we are in Jully and maybe something will change.
remembre that :
This are BBRV words written on 2004/4/15
Quote:
Hi Serge, we have said many times we will.
We cannot tell you when OR how yet, but when we can we will!
Added Note:
There are a TOTAL of EIGHT people who have purchased the upgrade online through Genesi and who have not yet received it. IF YOU PAID AND YOU HAVE A PEGASOS I YOU WILL GET A PEGASOS II ! So far, we have discovered that three of these individuals did not even have a Pegasos I !!!
We have also had Resellers pay only the cost of the Pegasos II of 200 Euros claiming they needed them for upgrades and then sell them at full price, PLUS in one case the reseller sold the Pegasos I and did not send the funds to Genesi!
We will upgrade the Pegasos I to the Pegasos II when we have ENOUGH EXTRA production to support the exchange and we are sure that it can be done honestly. For the moment, we have SOLD everything we have made at FULL PRICE and now have orders for all production through JUNE (at full price).
We will make the upgrade offer good, but everyone needs to be patient. Please remember, it is a good will gesture on our part. There is NO COMPANY in the IT world today that would do such a thing for its user community...
If you have paid your money to Genesi and you want it back you can have it plus interest! Just send us an email if you feel this is the best way for you.
R&B
Maybe a new production will begin soon. It's my wish
edited :
@ BBRV:
Do you have any news for us please?
[ Edited by serge on 2004/7/1 8:34 ]